pb999 Privacy Policy
Your privacy matters at pb999. This policy explains what personal data we collect, why we collect it, and how we keep it secure for every player in Bangladesh.
ð Last Updated: January 2026
This Privacy Policy ("Policy") describes how pb999 ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of users ("you", "Player") who access or use the pb999 platform at pb999.vip. This Policy applies to all registered players and visitors to the platform, regardless of the device or location from which they access pb999.
By registering an account or using the pb999 platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you should discontinue use of the pb999 platform. pb999 is committed to handling your personal data responsibly and transparently.
1. Information We Collect
pb999 collects personal information in three principal ways: information you provide directly when registering or using the platform, information generated automatically through your use of the platform, and information obtained from third-party payment and verification service providers.
Category 1.1
Registration and Account Data
When you create a pb999 account, we collect your full name, date of birth, gender, residential address, email address, and mobile phone number. We also collect username and password credentials (stored in encrypted form). This information is required to establish your account, verify your age and identity, and comply with our know-your-customer (KYC) obligations.
Category 1.2
Transaction and Payment Data
When you make a deposit or withdrawal via bKash, Nagad, Rocket, or Upay, pb999 records transaction reference numbers, transaction amounts in Bangladeshi Taka, transaction timestamps, and the mobile financial service account identifier (e.g. your registered bKash or Nagad mobile number). pb999 does not store full payment card numbers or mobile banking PINs. Payment credentials are handled directly by the respective mobile financial service providers under their own security standards.
Category 1.3
Technical and Usage Data
pb999 automatically collects technical data when you access the platform, including your IP address, device type and model, operating system version, browser type and version, session duration, pages visited, games played, bet history, and general geographic location derived from your IP address. This data is used to maintain platform security, improve user experience, detect fraudulent activity, and ensure responsible gaming controls are applied correctly.
2. How We Use Your Information
pb999 uses personal data only for legitimate, defined purposes. The table below summarises the primary uses of each category of personal data we hold.
| Data Category | Purpose of Use |
|---|---|
| Registration data (name, DOB, address, contact) | Account creation, age and identity verification (KYC), account communications, responsible gaming monitoring |
| Transaction data (amounts, timestamps, MFS identifiers) | Processing deposits and withdrawals, fraud detection, financial record-keeping, dispute resolution |
| Technical data (IP, device, session logs) | Platform security, fraud and collusion detection, improving platform performance, geographic access controls |
| Game and betting history | Responsible gaming monitoring, bonus eligibility checks, dispute resolution, product improvement |
| Communications data (support interactions, emails) | Responding to support requests, account notifications, sending promotional offers where consented |
3. Legal Basis for Processing Your Data
pb999 processes personal data on the following legal bases, which we apply depending on the category of data and the purpose of processing:
Contractual Necessity
Processing of registration data, transaction data, and KYC information is necessary to perform the contract between you and pb999 â specifically to create and maintain your account, process your deposits and withdrawals, and provide you with access to the pb999 platform.
Legal Obligation
Certain processing activities â including age verification, identity checks, anti-money laundering monitoring, and financial record retention â are required to comply with applicable legal and regulatory obligations. pb999 will retain data as long as legally required even after account closure.
Legitimate Interests
Technical data, session logs, and game history data are processed based on pb999's legitimate interest in maintaining platform security, preventing fraud, improving the platform experience for all players, and applying responsible gaming measures. We balance these interests against player privacy rights and apply appropriate safeguards.
4. Sharing Your Information
pb999 does not sell your personal data to third parties. We share personal data with third parties only in the circumstances described below, and only to the minimum extent necessary for the stated purpose.
Clause 4.1
Payment Service Providers
To process deposits and withdrawals, pb999 shares the necessary transaction reference information with bKash, Nagad, Rocket, and Upay. These providers operate under their own privacy policies and are responsible for the security of data within their own systems. pb999 does not share more data than is required to complete the relevant transaction.
Clause 4.2
Identity Verification Providers
Where KYC verification is required, pb999 may share identification document data and personal details with regulated identity verification service providers for the purpose of confirming your identity and age. These providers are contractually bound to process your data solely for the purposes of verification and to maintain appropriate data security standards.
Clause 4.3
Legal and Regulatory Disclosure
pb999 may disclose personal data to law enforcement authorities, government agencies, or regulatory bodies where required to do so by applicable law, court order, or official regulatory request. In such cases, pb999 will disclose only the data specifically required by the lawful request and will seek to notify the affected player where legally permissible.
5. Payment Data Security
pb999 takes the security of financial and personal data seriously. All data transmitted between your device and the pb999 platform is protected using Transport Layer Security (TLS) encryption. Account passwords are stored using industry-standard one-way hashing algorithms and are never stored or transmitted in plain text. pb999 undergoes regular security reviews to identify and address potential vulnerabilities.
Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach that is likely to affect your rights and freedoms, pb999 will notify affected players without undue delay and take all reasonable steps to contain and remediate the breach. You should notify pb999 immediately if you suspect any unauthorised activity on your account.
6. Cookies and Tracking Technologies
pb999 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow pb999 to recognise your session, maintain your login state, remember your preferences, and analyse how the platform is used. pb999 uses strictly necessary cookies (required for the platform to function), functional cookies (to remember your preferences), and analytics cookies (to understand usage patterns and improve performance).
Strictly necessary cookies cannot be disabled as they are essential for the platform to function correctly. You may disable functional and analytics cookies through your browser settings, though doing so may affect your experience on the pb999 platform. pb999 does not use advertising or cross-site tracking cookies, and does not share cookie data with third-party advertising networks.
7. Data Retention
pb999 retains personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting obligations. Account data and transaction records are retained for a minimum period following account closure as required by applicable financial record-keeping regulations. After the applicable retention period expires, personal data is securely deleted or anonymised.
Anonymised and aggregated data (from which individual players cannot be identified) may be retained indefinitely for analytical and product improvement purposes. pb999 will not retain identifiable personal data beyond the period required by its legal and contractual obligations.
8. Your Privacy Rights
As a player on the pb999 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact pb999 support via the platform's live chat or by email to [email protected]. pb999 will respond to all verified requests within a reasonable timeframe.
Right 8.1
Right of Access
You have the right to request a copy of the personal data that pb999 holds about you. pb999 will provide this information in a structured, commonly used format. We may ask you to verify your identity before fulfilling an access request to ensure that data is not disclosed to an unauthorised third party.
Right 8.2
Right to Rectification
If any personal data that pb999 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed. You may update certain account details directly in your pb999 account settings. For changes that require identity verification (such as a change of registered name or date of birth), please contact pb999 support.
Right 8.3
Right to Erasure
You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent (where processing was based on consent), or where you object to processing based on legitimate interests and there are no overriding legitimate grounds. Note that this right is subject to legal retention obligations â pb999 may be required to retain certain data (such as transaction records) for a minimum period regardless of an erasure request.
Right 8.4
Right to Object to Marketing
You have the right to object to the processing of your personal data for direct marketing purposes at any time. If you wish to opt out of receiving promotional communications from pb999, you may do so by contacting pb999 support via live chat or email. pb999 will action all opt-out requests promptly and will not send further promotional communications after your request is processed.
9. Children's Privacy
The pb999 platform is strictly intended for adults aged 21 years and above. pb999 does not knowingly collect or process personal data from individuals under the age of 21. If pb999 becomes aware that personal data has been collected from a player who is under 21 years of age, that account will be immediately suspended, the data will be deleted as soon as practicable, and any deposits or winnings associated with the account will be forfeited. Parents and guardians who believe that a minor has registered on pb999 should contact pb999 support immediately via live chat or at [email protected].
10. Changes to This Privacy Policy
pb999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or the services we offer. When we make material changes to this Policy, we will update the "Last Updated" date at the top of the page and, where appropriate, notify registered players via the platform or by email. Your continued use of the pb999 platform following any update to this Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically so that you remain informed about how your data is handled.
Our Privacy Commitments to You
SSL Encryption
Every page and transaction on pb999 is protected by TLS/SSL. Your data travels safely between your device and our servers.
No Data Selling
pb999 never sells your personal information to third-party advertisers or data brokers. Your data is yours.
Secure Payments
bKash, Nagad, and Rocket credentials are handled directly by those providers. pb999 never stores your mobile banking PIN.
Your Data, Your Rights
Access, correct, or request deletion of your personal data at any time by contacting pb999 support.
Responsible Retention
We keep your data only as long as legally required. After that, it is securely deleted or anonymised.
24/7 Support
Our support team is available around the clock to answer privacy questions and handle data requests from Bangladesh players.
Contact Us About Your Privacy
If you have any questions or concerns about this Privacy Policy, wish to exercise any of your data rights, or need to report a potential data security issue, please contact the pb999 support team via live chat on the platform or by email:
Email: [email protected]
Know Your Rights. Play With Confidence.
Learn more about pb999 or explore our FAQ for quick answers to common questions.